FAQ

How much does a custom website cost in Australia?

HEKAWEB custom websites start at $1,500 for a Starter build (up to 5 pages), $3,000 for Professional (up to 10 pages with advanced features), and custom quotes for Enterprise projects with complex functionality. This is a one-time payment. No monthly fees. No hidden costs. Use our cost calculator for an instant estimate tailored to your needs.

How long does it take to build a custom website?

Most HEKAWEB builds take 2–4 weeks from kickoff to launch. This includes discovery, design, development, revisions, and deployment. Complex projects with custom functionality, e-commerce, or integrations may take 6–8 weeks. Rush timelines (under 2 weeks) are available for an additional fee. We don't do 24-hour builds — quality takes time.

Do you use WordPress, Wix, or templates?

No. HEKAWEB builds are hand-coded from scratch using HTML, CSS, and JavaScript. We don't use WordPress, Shopify, Wix, Squarespace, Webflow, or any pre-made templates. Every line of code is written specifically for your business. This means faster load times, better SEO, stronger security, and a site that looks like no one else's.

Will I own my website?

Yes. You own 100% of your website, including all code, design files, images, and assets. We transfer full ownership on project completion. There are no licensing fees, platform dependencies, ongoing subscriptions, or restrictions. You can host it anywhere, edit it with any developer, and modify it however you like.

Are there any monthly fees?

No. HEKAWEB builds are one-time payment only. You pay for the build, and it's yours forever. Unlike agencies that charge $150–$300/month for "maintenance" on a WordPress site, we don't have ongoing fees because our static sites don't need monthly maintenance. You will need to arrange your own hosting (we recommend Vercel or Netlify, which offer generous free tiers for static sites).

Do you do SEO?

Every HEKAWEB build includes technical SEO as standard: proper heading hierarchy (H1, H2, H3), schema markup (LocalBusiness, Service, FAQPage), fast load times, mobile-first responsive design, image optimisation, clean semantic HTML, internal linking architecture, and XML sitemap generation. We don't do ongoing SEO campaigns, link building, or content marketing — those are separate services you can engage us or another provider for.

Can I update the website myself?

Because our sites are hand-coded (not built on a CMS like WordPress), content updates require editing HTML files. We provide documentation to help you or your team make simple text changes. Minor text updates are included free for 30 days post-launch. For businesses that need frequent content updates, we can integrate a headless CMS (like Sanity or Contentful) or set up a simple Git-based content workflow.

What happens if something breaks?

Static sites rarely break — there's no database to corrupt, no plugins to conflict, and no complex backend to fail. If something does go wrong (a broken link, a display issue, etc.), we offer 30 days of free support post-launch. After that, fixes are billed at an hourly rate, or we can arrange a maintenance agreement if you prefer ongoing coverage.

Do you work with businesses outside Australia?

While we specialise in Australian businesses and understand the local market intimately, we work with clients globally. Our process is fully remote, and we've built sites for businesses in the UK, US, Singapore, and New Zealand. Time zone differences are managed through async communication and scheduled calls.

What's included in the build?

Every build includes: custom design (no templates), hand-coded HTML/CSS/JS, mobile-first responsive development, technical SEO structured markup, performance optimisation, cross-browser testing, and full ownership transfer. What's not included unless specified: hosting, domain registration, professional copywriting, photography, and ongoing maintenance.

Do you build e-commerce sites?

Yes. We build custom e-commerce solutions using Shopify (headless), Stripe, or custom checkout flows. Because we don't use template themes, your store will be uniquely designed and optimised for conversion. E-commerce builds start at custom Enterprise pricing depending on product count, functionality, and integrations required.

What's the process?

1. Discovery: We learn about your business, goals, audience, and competitors.
2. Design: We create wireframes and visual designs for your approval.
3. Development: We hand-code your site with regular progress updates.
4. Testing: We test across devices, browsers, and screen sizes.
5. Launch: We deploy your site and transfer full ownership.
6. Support: 30 days of free post-launch support.

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